Recording requirements should be discussed before a CCTV system is ordered. The amount of available footage depends on the equipment, storage, camera settings and recording method. A promise of a particular number of days should not be assumed without a configuration-specific assessment. Start by explaining how the property expects to use recorded video.

Some owners review events soon after they happen, while others may not discover an issue until later. That difference affects the storage discussion. The number of cameras and the selected image settings also matter. Ask the installer to explain the assumptions behind the proposed storage rather than comparing systems only by the size printed on a drive.

Recording location is another decision. The proposed system may use local storage, a supported remote service or a combination. Confirm ongoing costs, connection requirements and who is responsible for administration. Also ask how the owner will know whether the system is recording as expected, so a problem is not discovered only when footage is needed.

770 Doors & Windows can review recording priorities alongside camera placement and phone access. Describe the areas being monitored and the period you would like to review when an incident is reported. A clear proposal should explain the intended configuration and its limits, followed by a handover showing the authorized user how to locate and review available footage.