Common symptoms
- Mag lock does not hold the door
- Mag lock will not release
- Door pulls away from the magnet
- Exit button does not release the lock
- Lock works only when the door is pushed into place
Access control repair · Readers · Locks · Power · Wiring
Mag lock repair checks power, alignment, brackets, release devices and access-control wiring before deciding whether the magnet or another component failed.
Send the ZIP code, property type, full door photo, close-ups of the reader, keypad, lock or controller, and a short video showing what happens when you try to open the door.
The goal is to identify the failed part before replacing equipment. Many access-control problems come from alignment, power, relay output, wiring or settings rather than the visible reader alone.
Access control problems often cross between the reader, controller, power, wiring and lock hardware. These related pages help separate the issue.
Call or text photos with the ZIP code. We review the access-control problem and the door hardware together.