The sash drops after being raised.
Free checks before service
Window Will Not Stay Open on Long Island
770 Doors & Windows provides window balance repair on Long Island. A sash that drops may have a failed balance or related support hardware. Keep an unsupported sash closed until it can be assessed. We identify the window and balance system before recommending parts or full replacement.
What customers usually notice
The window feels uneven or heavy.
The balance, shoe or side hardware looks broken.
Safe checks you can try first
- Keep the sash closed if it can fall unexpectedly.
- Check both sides of the window for broken or disconnected balance parts.
- Look for any readable manufacturer label.
- Do not prop a heavy sash with loose objects where someone can bump it.
When to call: Call when the window drops, will not lock, has broken balance parts or cannot be operated safely.
Questions about this problem
Can I try free checks before calling for window will not stay open on Long Island?
Yes. Start only with visible safety checks, photos and simple observations. If anything appears electrical, stop and call a qualified technician.
Who should I call for window will not stay open near me?
Call a door, window or security service that handles the related system. 770 Doors & Windows handles window repair across NYC and Long Island.
Can photos help diagnose window will not stay open?
Photos and a short video help explain the symptom, but measurements, internal components, damaged parts and hidden conditions may still require an on-site inspection by a qualified technician.
Is window will not stay open usually a repair or replacement?
It depends on the cause, available parts and condition of the full opening or system. The estimate should explain why repair or replacement is recommended.
What should I send for window repair on Long Island?
Send your ZIP code, property type, clear photos of the full opening or device, close-ups of labels or hardware and a short description of what changed.
Lockout service in Bushwick starts with a $65 service call
For a home, apartment, storefront or building lockout in Bushwick, call with the address or ZIP. The $65 amount is the starting service call; final pricing depends on the lock, time, access and any parts needed, and is confirmed before work is approved.
Call 770 Doors & Windows at (347) 541-4824 or send photos with your ZIP code.