Common symptoms
- Exit button does not unlock the door
- Motion REX does not trigger
- Door releases too late or too long
- Button works sometimes
- Exit device is loose or damaged
Access control repair · Readers · Locks · Power · Wiring
REX Button Repair
REX button repair checks whether the exit device is sending the correct release signal to the mag lock, strike, controller or power supply.
Problems this page covers
What we check
- Button or sensor wiring
- Timer and relay behavior
- Mag lock or strike release path
- Controller input status
- Power supply connection
- Photos of button, lock and controller
What to send
Send the ZIP code, property type, full door photo, close-ups of the reader, keypad, lock or controller, and a short video showing what happens when you try to open the door.
Repair before replacement
The goal is to identify the failed part before replacing equipment. Many access-control problems come from alignment, power, relay output, wiring or settings rather than the visible reader alone.
No prices listed online.Scope depends on the door, hardware and system condition.
Connected repair pages
Access control problems often cross between the reader, controller, power, wiring and lock hardware. These related pages help separate the issue.
Access Control RepairAccess control repair for card readers, keypads, key fobs, controllers, mag locks, electric strikes, power supplies, wiring and door release problems.Card Reader RepairCard reader repair for access control doors when cards, fobs or credentials stop reading, lose power, flash errors or fail to unlock the door.Keypad RepairKeypad repair for access control doors when codes fail, buttons stick, the keypad loses power or the door does not release after entry.Key Fob RepairKey fob repair for access control systems when fobs stop working, users lose access or the reader does not trigger the door release.Access Controller RepairAccess controller repair for door access systems with offline controllers, failed relays, schedule problems or reader-to-lock communication issues.Mag Lock RepairMag lock repair for access control doors when a magnetic lock will not hold, will not release, loses power or does not align with the armature.
Need rex button repair?
Call or text photos with the ZIP code. We review the access-control problem and the door hardware together.