A smart lock depends on a door that closes and aligns correctly. If an existing bolt only engages when someone lifts the handle or pushes the door hard, the problem may be in the hinges, frame or alignment. Adding electronics does not remove that resistance or restore damaged supporting hardware.
The symptoms can be easy to overlook with a mechanical key because a person compensates by moving the door. Electronic operation may make those same alignment problems more noticeable. An inspection should consider how the door sits when closed and whether its position changes during use. Repeated adjustments without finding the cause may not provide a lasting result.
Related repairs should be discussed as part of the proposed installation. A loose hinge, worn component or damaged frame may call for a different solution than a simple lock change. The customer should understand which work restores the physical entrance and which work adds the new access features. That distinction makes the estimate easier to assess.
Tell the installer about sticking, dragging or seasonal changes before ordering a lock. Photos and a short video of normal operation can help explain the issue. 770 Doors & Windows handles door repairs as well as smart lock installation, allowing the entrance and the proposed hardware to be considered together before you approve the project.